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Medical Office Administration Career

Medical Office Assistant

Medical office administrators play the important role of handling the administrative functions of a healthcare practice and interacting with patients on a day-to-day basis.They help ensure medical offices run smoothly at all times. This means ensuring that patients are seen on time, insurance information is processed, phone calls are answered, patient records are updated, appointments are made, physician’s calendars are updated, and more.

Medical office administrators can be thought of as the “face” of a medical office, as they are often the first person a patient sees. The administrator checks patients in, runs insurance information, provides patients with forms, answers questions, and helps patients feel comfortable.


Job Outlook

The job outlook for medical office administrators is excellent. The healthcare industry in general is expected to grow rapidly in the coming years, especially as the “Baby Boomers” move further into their senior years, increasing the demand for healthcare services. The Bureau of Labor Statistics (BLS) reports that employment of medical and health services managers, including medical office administrators, is projected to grow 17% from the period between 2014 and 2024—much faster than average job growth.

Places of Employment

Medical office administrators work in physician’s offices, hospitals, urgent care facilities, nursing homes, hospices, assisted living facilities, and other care facilities. They routinely interact with patients and healthcare professionals including doctors, nurses, emergency response teams, and administrators.

Daily Duties

The duties and responsibilities of a medical office administrator may include:

  • Reviewing patient records for timeliness, completeness, accuracy, and appropriateness of data
  • Organizing and maintaining data for clinical databases and registries
  • Tracking patient outcomes for quality assessment
  • Using software to assign clinical codes for billing
  • Electronically recording data for collection, storage, analysis, retrieval, and reporting
  • Protecting patients’ health information for confidentiality, authorized access for treatment, and data security

Skills You’ll Learn in Our Medical Office Administration Program

Our program will prepare you for a new career as a medical program administrator in just months. As a student at Westech you’ll learn how to effectively perform the many administrative and clinical tasks you’ll encounter in your new role as a medical office administrator, whether you find work in the office of a physician, podiatrist, chiropractor, or in another healthcare setting. You’ll learn how to work with patients and how to properly enter information into electronic health records (EHRs) systems, among many other things.

How to Start Your Career

  1. Call us at (909) 980-4474 to speak with our Admissions Department.
  2. Visit our Schedule a Tour page and request information.
  3. Complete the form on this page to get answers to your questions.
  4. Find us on Facebook.

There is no cost or obligation with any of the options you choose.

Career programs available to you at Westech College include:

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